🔐 Privacy Policy
This Privacy Policy explains how Soft Tech-I may collect, use, store, protect and disclose information when you use our website and services.
We are committed to handling personal information responsibly and in accordance with applicable law.
👋 Welcome to Soft Tech-I
Soft Tech-I is an online platform providing digital products, educational resources, video-editing resources, design resources and related website services.
Our website is: https://softtechi.in/
By using our website, you acknowledge that you have read and understood this Privacy Policy.
📖 Interpretation & Definitions
The following terms are used in this Privacy Policy:
Soft Tech-I / We / Us / Our refers to the operator of the Soft Tech-I website.
Website / Service refers to the website available at https://softtechi.in/ and related services provided through it.
Personal Data means information relating to an identifiable individual.
Usage Data means information collected automatically through the use of the website or its infrastructure.
Service Provider means a third party that processes information on our behalf to provide or support website services.
You means the person accessing or using our website or services.
👤 Information We May Collect
Depending on how you use the website, we may collect information that you voluntarily provide or information generated automatically by your interaction with the website.
📊 Usage Data
Usage information may be collected automatically when you visit or interact with the website.
Depending on the technologies enabled on the website, this may include:
- IP address
- Browser type and version
- Operating system or device information
- Pages visited
- Date and time of visits
- Time spent on pages
- Referring pages or websites
- Diagnostic and technical information
The exact information collected may depend on your browser, device, enabled website features and third-party services used on the website.
🔌 WordPress, Plugins & Third-Party Services
Our website is operated using WordPress and may use third-party plugins and services. These tools may process limited information necessary to provide their functions.
Third-party services may have their own privacy policies. We recommend reviewing the relevant third-party privacy notices where applicable.
🎯 How We Use Information
We may use information for purposes including:
- Providing services and digital products.
- Responding to enquiries and customer support requests.
- Processing transactions where applicable.
- Delivering digital products through appropriate digital methods.
- Maintaining website functionality and security.
- Improving website performance and user experience.
- Understanding website traffic and usage where analytics tools are enabled.
- Communicating important information regarding services, security or policy changes.
- Preventing fraud, abuse or misuse where reasonably necessary.
- Complying with applicable legal obligations.
📩 Contact Forms & Communication
If you contact us through a contact form, email or another communication method, we may receive the information that you voluntarily provide.
This may include your name, email address, phone number, message and any other information you choose to provide.
We use this information primarily to respond to your enquiry, provide support, communicate about requested services and maintain relevant records where reasonably necessary.
🤝 When We May Share Information
We do not intend to sell your personal information. Information may be shared only where reasonably necessary for the purposes described in this Privacy Policy or where required or permitted by applicable law.
🗄️ Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining records, resolving disputes, enforcing agreements and complying with legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it is used.
🌍 Data Processing & Transfers
Your information may be processed by Soft Tech-I or by service providers in locations where the relevant infrastructure or service provider operates.
Some service providers may process information outside West Bengal or outside India. Where applicable, such processing will be subject to the service provider's terms and applicable legal requirements.
🛡️ Your Privacy Rights
Subject to applicable law and the relevant provisions coming into force, you may have rights relating to your personal data, including rights to request access, correction, updating or deletion of personal information.
Contact us at: senguptas040@gmail.com
We may need to verify your identity before completing certain requests and may retain information where required by applicable law.
🔒 Security of Personal Data
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure.
Therefore, while we work to protect your information, absolute security cannot be guaranteed.
👨👩👧 Children's Privacy
Our website and digital products are not intentionally directed at children under 18 years of age.
Under applicable Indian data-protection law, a child is an individual who has not completed eighteen years of age.
We do not knowingly seek to collect personal data from children without the permissions or safeguards required by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.
🔗 Links to Other Websites
Our website may contain links to third-party websites, platforms or services.
We do not control the privacy practices of those third parties and are not responsible for their content or privacy policies.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
🚫 Digital Products & Refunds
Soft Tech-I provides digital products such as video editing project files, video effects, photography/design files, templates, PDFs, E-books and related digital resources.
Nothing in this Privacy Policy is intended to exclude or restrict any refund, replacement, cancellation, remedy or consumer right that cannot lawfully be excluded under applicable Indian law.
If you experience a genuine technical problem, incorrect delivery, duplicate payment or another purchase-related issue, please contact us with the relevant details so that the matter can be reviewed.
🔄 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.
When changes are made, the updated version will be posted on this page and the "Last Updated" date will be changed.
We encourage you to review this page periodically.
📬 Contact Us
If you have any questions about this Privacy Policy, personal data or our privacy practices, please contact us.
📞 +91 7601895132 / 8348836966
📍 West Bengal, India